Meet us · Smart City Expo Barcelona · Hall 3 · Stand D100 · 3–5 November

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For municipalities

An office that answers on time and can show every step.

APLISO connects the filing office, departments, management and archive into one managed process. Management sees where everything stands, the clerk has full context on every request and the citizen gets an answer sooner.

Book a meetingSix situations from municipal life

Four outcomes citizens and the office will notice

  • A clear processEvery request takes one path, with an owner and a deadline.
  • TransparencyManagement sees the status of requests, orders and contracts. Contracts reach the public register from the same flow.
  • EfficiencyApprovals, orders and invoices run in the portal instead of e-mail and paper.
  • Better service to citizensFaster answers, a known status and public property repaired before a citizen reports it twice.

From municipal life

Six situations, one way of working

Waste

Overflowing bins and illegal dumping

A citizen reports overflowing bins on a housing estate or illegal dumping by the road.

  1. Citizen report
  2. Collection order
  3. Collected, with photo
  4. Citizen informed

Citizen: Is told when and how the report was handled.

Office: Sees whether the contractor meets the contract and what extra clean-ups cost.

Water

A burst water main

A water main bursts in a street and households are left without water.

  1. Incident opened
  2. Crew and material
  3. Households informed
  4. Incident report

Citizen: Knows what is happening and when the water will be back.

Office: Has a documented record of the incident for inspections and for the insurer.

Transport

A broken traffic light at a junction

After an accident, the traffic light at a busy junction stops working.

  1. Police report
  2. Record and contract
  3. Service call-out
  4. Inspection record

Citizen: A safe junction in the shortest possible time.

Office: Knows what every piece of traffic equipment costs to run.

Traffic offences

Fines without missed deadlines

A speed camera or a municipal officer records a traffic offence.

  1. Offence recorded
  2. Case and deadlines
  3. Payment notice
  4. Payment matched

Citizen: A clear notice, a clear deadline and a quick resolution.

Office: No case runs past its limitation period and everyone follows the same procedure.

Schools

An urgent repair at a school

In the morning before lessons, the heating bursts in a classroom.

  1. Report from a phone
  2. Framework contractor
  3. Department approval
  4. Costs to the building

Citizen: Children learn in a warm classroom and parents know the school is in order.

Office: The town sees the condition and costs of all its buildings.

Home for the elderly

Regular maintenance and inspections

Lifts, boilers, fire extinguishers and wiring in the home have statutory inspections.

  1. Inspection plan
  2. Inspection order
  3. Signed report
  4. Defects as tasks

Citizen: Residents live in a safe home without outages.

Office: Management has documented inspections for every audit.

Example situations. We set up the actual process around your municipality's agendas and contracts.

Already running in the public sector

The same platform works today at a state land registry, a regional hospital and a national postal operator.

State administration · land registryDocuments

From paper files to an electronic archive for 2,500 users

Before
Staff searched for, stored and shared large volumes of paper documents.
In APLISO
Electronic document and records management: every document found, edited and shared securely.
Result
Searching no longer takes hours. Document handling is faster, simpler and safer.

13 years · 2,500+ users · 800,000+ documents

Regional hospital · 700 staffDocuments

Contracts that never get lost

Before
Contracts with suppliers, staff and partners were tracked largely on paper, with amendments and deadlines to watch.
In APLISO
Contract management with deadline alerts, real-time status and secure storage of every contract.
Result
Processes that took hours now take minutes. Nobody searches through archive boxes any more.

About 14,500 inpatients and 140,000 outpatient treatments a year

National postal operator · 23,000+ staffCompliance

Cyber security and regulation in one place

Before
An integrated risk framework (ERM, ISO 27001, ISO 31000, business continuity) had to keep pace with changing regulation.
In APLISO
CyberComply: legislation, supporting materials, reporting, communication and audit in one cloud platform.
Result
Leaner operating processes, lower cyber risk and a solid basis for regulation that keeps changing.

A public service that reaches every address on every working day

Compliance comes last

Records management, the archive and electronic signatures meet the requirements for public administration. Cyber security under NIS2 is met from the same audit trail.

Smart City Expo World Congress

Meet us in Barcelona

Smart City Expo World Congress, 3–5 November 2026, Czech Pavilion, Hall 3, Stand D100. We will show you how your municipality's agenda would look in APLISO.

Start with one process.

Choose the process that costs you the most time or money today. At the first meeting we measure where you stand and propose what will change.

Book a meeting
E-mailinfo@apliso.net Phone+420 277 002 211